World-class, validated models of business excellence have been shown to deliver superior results.
These models are used to evaluate organizational performance and how your processes compare with world-class processes.
— Malcolm Baldrige Criteria for Performance Excellence
— Shingo Prize for Operational Excellence
— ISO 9000 Quality management systems
Gaps between current practice and world-class are closed through breakthrough projects and traditional implementation projects.
These business models are the brains, guiding what should be happening in your organization.
DMAIC tools like Lean and Six
Sigma are the brawn — to close gaps found through assessments.
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