Cause and Effect Y = f(x)      Find the cause and improve the results… Y = f(x)

All activities can be translated to this cause-effect model. If process results are unsatisfactory, find the causes and how they interact.

Once understood, use Start-Stop-Keep to permanently improve the process.

                        Continuous improvement —sought by many, but elusive to capture without employing

Start, Stop, Keep

 PDCA icon  

Define: Goal

   Measure: Gap

   Analyze: What needs to Start, Stop, Keep

   Improve: Verify that it worked — the gap is smaller

   Control: Sustain the gain over time 



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