Teach the Tools/Mentor Projects
Statistical tools frighten many employees and
Lean tools often sound like a foreign language. People often feel comfortable
starting to implement projects, only to discover part way through that they have
become lost or the plan is incomplete.
A smile of delight comes alive when people see that they can use these tools with great effect — by learning how to use them, not how to become a statistician, an industrial engineer, or a project manager.
People are not taught tools mechanically.
Instead, they learn them in the context of real facts from their own workplace. The tools become theirs.
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